Refund Policy
Refund Policy — ByteStorm Forge LLC
This Refund Policy outlines the rules applicable to all transactions made through bytestorm.agency.
1. General Conditions
ByteStorm Forge LLC provides creative and development services. Refunds are available for eligible purchases under the following terms.
2. Refund Eligibility
Refunds are available within 30 days of purchase. Requests submitted after this period will not be accepted.
3. Exclusions
- Custom design or development work already delivered;
- Discounted or bundled services;
- Fees charged by financial intermediaries.
4. Procedure
To initiate a refund, contact hello@bytestorm.agency with your order number and relevant details. Refunds will be processed within 10 business days if approved.
5. Method of Reimbursement
Refunds are made to the original payment method via Stripe. ByteStorm Forge LLC does not process refunds through other means.
6. Deductions
Exchange-rate and transaction fees are borne by the customer.
7. Governing Law
This Policy is governed by the laws of the United States and the laws of the State of Kentucky.